Our Services

Touch Logic, through its extensive exposure to multiple market sectors, provides tailored business and IS managed services and is certified in "IT Service Management" using ITIL, "Project Management" using a blend of PRINCE-2 and PMBOK
Extensive "Programme Management" using MSP, "Management of Risk" using M_O_R, process mapping, process analysis & redesign using LEAN & BLACK BELT SIX SIGMA methodologies.

 

Project & Programme Management

Extensive experience in managing highly complex £20M+ programmes calling upon experience and a unique blend of industry standard methodologies.

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IT Service Management

ITIL is presented as "good practice". The ITIL Service Lifecycle is based on ITIL's core concept of "service management" and the related concepts "services" and "value" Touch Logic utilises the ITIL framework to manage services through the various phases of service strategy, design, transition, operation and ongoing service improvement.

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Process improvement using Six Sigma

The purpose of Six Sigma is to reduce process variation so that virtually all the products or services provided meet or exceed customer expectations. This is defined as being only 3.4 defects per million occurrences. There are three core elements to six sigma : Process Improvement, Process Design/Redesign, Process Management

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IS Managed Services

Touch Logic specialise in collaboration, email application hosting, email disaster recovery, virtual infrastructure & first-class mobility solutions for SME companies. We can help whether you require a totally outsourced solution or something to supplement what you already have.

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